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Personal Details

*NAME:*	Michael D Cook
*ADDRESS:*	42 Korumburra Rd,Wonthaggi Vic Australia 3995.
*PHONE No.:*	(03) 5672 5968
*MOBILE:*	(country code 61) 0457 973 003.
*D.O.B.:*	19th of December, 1966.
*EDUCATION:*	Ku-ring-gai High School, NSW.
*QUALITIES:*	Friendly, Easy to work with, Honest, Trustworthy, Reliable worker, Punctual, Perfectionist, Eager to learn, Ambitious, quick at learning new things.
*DRIVERS LICENCE:*	Class C Motor Vehicle, Forklift.
*REFEREES:*	J-Lee Cook. Gail Mann. *NOTE* In the interests of the above mentioned referees privacy, please Email Me for their contact details and I will send them to you.

Training.

*1994*	Microsoft Excel Course (2 weeks) Casino Skillshare Casino, NSW. 2470. Competent in the use of: Data enter/edit functions Data formatting Data graphing Database Advanced problem solving and application exercises
*1997*	Office Skills/Protocol (4 weeks) Casino Skillshare Casino, NSW. 2470. Competent in: Use of office equipment Office/Reception Protocol Computer Applications Customer Relations Telephone Operations
2001	Accelerated N.L.P. Practitioner (4 months) Advanced Neuro Dynamics Sydney, NSW. 2000. Certified as: N.L.P. Practitioner Time Line Therapist™ Hypnotherapist
*2011*	Traffic Controller (1 week) Australian Safe T Training, Drouin Vic Adult Education Centre, Wonthaggi Vic Licensed Traffic Controller Holder of a White Card

Self Education.

Listed in this section is a small list of hobbies that I have.
Please note that I was NOT taught these skills, they are self-taught skills.

Computers Both hardware & numerous software applications
HTML writing knowledge, 3D Graphic Creation
Music Guitar playing
Drawing
Basic Calligraphy
Hand Crafts Wood & Leather Carving
Communications CB Radio, fax/modem

Career Ambition

I am very interested NLP, Hypnotherapy and Time Line™ Therapy. I believe that all three
forms of therapy can be very beneficial to those that seek help and guidance in their lives.
I like to help people in any way that I can and try to assist people in easing their burdens
in any way that I can possible. Additionally, I would like to advance my skills in these three
areas and become a trainer of NLP, Time Line™ Therapy and Hypnotherapy, and finally
do a Ph.D in these three fields.

Employment History

2009	Taxi Driver Coastal Taxis Wonthaggi, Vic Safely transporting passengers Assisting passengers with luggage, etc ETPOS Transactions Account Transactions MTPP Transactions Transporting mentally handicapped clients Working out final balances Working out taxes Pathology runs Maintenance of Taxi
2007	Console Operator United Service Station Renmark, SA Console Operator Customer Service Till handling Filling Fridges Cleaning fuel pumps Cleaning Amenities Ballancing Till Dip reads Meter reads EFTPOS & United Card transactions Counting float Cleaning shop Sorting incoming deliveries Hiring trailers Preparing Fuel delivery invoices & receipts for data entry Taking phone messages Assisting customers over the phone Securing premises & setting alarm
2004	Console Operator Yamba Roadhouse Yamba, SA Console operation Customer Service Till handling Filling fridges Stocking drinks cool room Cleaning fuel pumps Cleaning shop Cleaning amenities Counting float EFTPOS & StarCard transactions Preparing till draw for next shift Counting shift takings
*2004*	Receptionist / Tutor Renmark Paringa Community Centre Renmark, SA Answering phone calls Customer Service Referrals to other agencies as required Assisting clients with Centrelink faxes, phone calls & computer use Photocopying Computer use Room bookings Assisting service providers as requested Bookings for Child and Youth Health Bookings for immunizations Keeping centre in a neat & tidy state Advising clients who are using the computer centre Make bookings for computer classes Preparing computer lessons Conducting computer lessons at arranged times Using available course notes supplied by the coordinator Assist computer students with training & queries Website maintenance & updating
*2000*	Driver Harbourside Dry Cleaners Pyrmont, NSW Pick up of dirty laundry Delivery of cleaned laundry Sorting dirty laundry into piles of white, darks, wash and dry cleaning Allocating cleaned laundry to pressers Assembling cleaned laundry to their specific allocations
*1999*	General Hand Eagle Canvas Mortdale, NSW Measuring & cutting material Customer Service Putting eyelets in PVC canvas welding Invoicing Delivery General cleaning
*1992-1996*	Self Employed Casino, NSW Formatting computers Building computers Upgrading computers Configuring computers Tutoring people on using computers Tutoring people on using the Internet Tutoring people on numerous software packages Servicing computers
*1990-1992*	Kitchen Hand/Waitperson/Asst. Manager Kozzys Kitchen Casino, NSW. Preparing food Customer Service Taking orders Using cappaccino machine Serving customers Handling cash register Clearing tables Cleaning dishes Keeping shop clean & tidy
*1988*	Courier/Clerk Travcour Alexandria, Sydney Deliver travel brochures, sign for, pick up & deliver passports and visa applications to HQ offices within the city
*1987*	Labourer Casino Municipal Council Casino, NSW. Tree planting Landscaping General labouring duties
*1985*	Spare Parts Clerk Pics Australasia Alexandria, Sydney. Recording parts received Updating prices of parts Sorting of parts in their location Checking orders received against invoices
*1983-1984*	Gardener ABC Television Gore Hill, Sydney. Upkeep of lawns and gardens General labouring duties
*1982-1983*	Greenkeepers Labourer St. Ives Golf Course St. Ives, Sydney General labouring Maintenance of grounds Groundsman work

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